Opening/Saving Documents in SharePoint is Very Slow – Solution

Recently, an end-user reported the issue: Opening/Saving Office 2007 Documents to MOSS 2007 is very slow.  Here is his detailed complaint:

“Often at work, I sometimes receive a message after 10 minutes or so that ‘Excel Is not responding’ in the upper corner of the screen. When this happens, the document is not saved, and I must reopen it and make the same changes again. It does not always appear to be able to recover.

When I am waiting on a document to save or load, I cannot move to another Excel document even if it was open at that time. Even when I do a ‘save as’ to save to my C drive, it takes forever.

It is very frustrating not to be able to have documents available when needed. I cannot give quick responses when being asked for information. Can you please help?”

Solution:

Here is the simple fix for this kind of issues:

  1. Open up Internet Explorer
  2. Go to Tools > Internet Options 
  3. Click the Connections Tab > then click the LAN Settings button
  4. Uncheck the option “Automatically Detect Settings” 
  5. Click OK through all the dialog boxes to save your settings
  6. Close and re-open your Internet Explorer
Opening/Saving Office 2007 Documents to MOSS 2007 is very Slow

That’s it.

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two-decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. He has held various positions including SharePoint Architect, Administrator, Developer and consultant, has helped many organizations to implement and optimize SharePoint solutions. Known for his deep technical expertise, He's passionate about sharing the knowledge and insights to help others, through the real-world articles!

One thought on “Opening/Saving Documents in SharePoint is Very Slow – Solution

  • Hi Sir,

    If already “Automatically Detect Settings” option is unchecked & document is opening/saving very slow, then what might be the issue.

    FYI : File Size is 3-4 MB & Word document.

    Thanks in advance.

    Reply

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