Friday, January 20, 2012

Open with Windows Explorer Error: "Your client does not support opening this list with windows explorer"

Some of the end users got the following message when trying to open a SharePoint Document Library in explorer view from Windows 7 / Windows Server 2008.
Open with Windows Explorer Error

Error : "Your client does not support opening this list with windows explorer"
Open with Windows Explorer Error: "Your client does not support opening this list with windows explorer"

Try these solutions:
Still facing the trouble? Use the Alternate to Open with Explorer



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6 comments :

  1. didn't fix it for me, i still receive error

    i'm on win 7 SP1 64bit with Office 32bit in IE 32 bit and still receiving error.


    this is what i've done thus far:
    + (KB907306) : Software Update for Web Folders
    + Modified registry key under Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WebClient\Parameters:
    - (KB841215) : set BasicAuthLevel to 2 to allow for basic authentication over SSL
    - (KB943280) : added multi string value for AuthForwardServerList including "https://faithgroup.collaborationhost.net"
    + Added "https://faithgroup.collaborationhost.net" to trusted sites in IE
    + Verified that WebDav is installed and running on both client and server side. Cycled service off and back on numerous times after making changes.
    + Installed Microsoft Silverlight

    ReplyDelete
  2. Just wanted to say I love reading through your blog and look forward to all your posts! Carry on the excellent work.

    Regards,
    Nico Martens

    ReplyDelete
  3. Hi. I don't know if you fixed your issue. But this is what fixed it for me on Windows 7 x64, with IE9. http://support.microsoft.com/kb/841215

    1.Click Start, type regedit in the Start Search box, and then click regedit.exe in the Programs list.
    2.Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters

    3.On the Edit menu, point to New, and then click DWORD Value.
    4.Type BasicAuthLevel, and then press Enter.
    5.On the Edit menu, click Modify.
    6.In the Value data box, type 2, and then click OK.
    7.Restart webclient service

    ReplyDelete
  4. Hi all,
    in my case it was enough to set the Compatibility View for our intranet on IE11 and all issues ended.

    ReplyDelete

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