Thursday, April 12, 2012

SharePoint Keeps Asking for Password Everytime?

Yeah, Its a classic issue! SharePoint prompts for user name and password, every time when user tries to access SharePoint sites. Evey time SharePoint 2010 (or MOSS 2007) keeps asking password is annoying, Isn't it?

Here's is the solution to disable and stop the prompt for username and password:
  •     In Internet Explorer, go to 'Tools'
  •     Click on 'Internet Options'
  •     Open 'Security' tab, then click on "Trusted Sites" Zone    SharePoint Keeps Asking for Password?
  •     Add SharePoint Site's URL to the Trusted Sites zone. (Make sure you are adding FQDN of the site. E.g. Add: http://SharePoint.Crescent.com rather "*.Crescent.com" )
  •     Now,  Click on 'Custom level' button
  •     Scroll down to bottom and select 'Automatic logon with current username and password'
  •     Click OK
sharepoint site keeps prompting for password
The next time you log on, select "Remember my password".

Still SharePoint repeatedly asks for Password? did as per the above instruction. but still SharePoint is prompting for password? Try these solutions:
  • Make sure Integrated windows authentication is enabled in IE. (Tools >> Internet Options >> Advanced >> under security, enable integrated authentication)
  • Go to Control Panel >> User Accounts >> Manage Your Credential and remove any credentials stored
  • Try Adding the SharePoint Site URL to Intranet Zone as well
  • Clear all saved passwords by going to Tools >> Internet Options >> General Tab
    Click on Delete button >> Select all the check boxes
  • Try disabling “SharePoint OpenDocuments Class” add-on in IE 
  • Make the registry change as per the KB (usually for windows 7 credentials prompt on opening documents): http://support.microsoft.com/kb/943280/en-us
  • Try this fix http://support.microsoft.com/kb/926642  Don't worry, even it says for windows 2003, its applicable for all windows platforms. (applies to SharePoint explorer view password prompt)
  • Does it happening with Anonymous users trying to open a document? Apply the KB: http://support.microsoft.com/kb/2019105
By the way, Adding SharePoint site URL to the Trusted zone will stop the login prompt you receive while you are trying to edit any documents (Word, Excel or any Office Documents)
sharepoint keeps asking for password when opening documents

Is your update on server Files Triggers this issue?
In an another case, Client have the new branding applied in their environment. As part of branding they updated Logo file in 12 hive, and SharePoint started prompting for Non-Administrators.

Problem was, When client updated the logo by copy pasting to 12 hive, that file didn't inherit the permissions. Fix? Go to the file's properties > Security > Advanced  > and Inherit the permissions.



You might also like:
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4 comments :

  1. Here we have just to add permissions to user to restore previous versions of files.

    ReplyDelete
  2. Hello Andreson. Could you specify more your suggestion about "add permissions to user to restore previous versions of files" ?

    ReplyDelete
  3. Thank you for this!

    ReplyDelete

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