“There has been a critical error while processing the form.” – Error in InfoPath

Problem: SharePoint browser-enabled InfoPath form gave this error message:

There has been a critical error while processing the form.
Click Start Over to load a new copy of the form. If this error persists, contact the support team for the Web site.
Click Close to exit this message. 

Error details:
Object doesn’t support property or method ‘addEventListener’

There has been a critical error while processing the form. Object doesn't support property or method 'addEventListener'

Solution:

This is due to Browser compatibility settings. Add your Site under compatibility view settings to resolve this issue.

  • Open your Site in Internet Explorer
  • Go to “Tools” Menu >> Click on “Compatibility View Settings” menu item
  • Add your site to the list!

That’s all. Now the browser enabled InfoPath form should render without any issue.

Salaudeen Rajack

Salaudeen Rajack is a SharePoint Architect with Two decades of SharePoint Experience. He loves sharing his knowledge and experiences with the SharePoint community, through his real-world articles!

One thought on ““There has been a critical error while processing the form.” – Error in InfoPath

  • April 17, 2018 at 9:50 AM

    Thank you, it worked!

    Reply

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