“There has been a critical error while processing the form.” – Error in InfoPath

Problem: SharePoint browser-enabled InfoPath form gave this error message:

There has been a critical error while processing the form.
Click Start Over to load a new copy of the form. If this error persists, contact the support team for the Web site.
Click Close to exit this message. 

Error details:
Object doesn’t support property or method ‘addEventListener’

There has been a critical error while processing the form. Object doesn't support property or method 'addEventListener'

Solution:

This is due to Browser compatibility settings. Add your Site under compatibility view settings to resolve this issue.

  • Open your Site in Internet Explorer
  • Go to “Tools” Menu >> Click on “Compatibility View Settings” menu item
  • Add your site to the list!

That’s all. Now the browser enabled InfoPath form should render without any issue.

Salaudeen Rajack

Information Technology Professional with Two decades of SharePoint Experience.

One thought on ““There has been a critical error while processing the form.” – Error in InfoPath

  • April 17, 2018 at 9:50 AM

    Thank you, it worked!

    Reply

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