Problem: When you try to start the Profile synchronization or try to create a new connection in User profile service application in SharePoint 2013, It gives this error message:
“Cannot navigate to the requested page while user profile synchronization is running. Please wait for the current synchronization run to finish.”
Generally, when a profile synchronizing is running, You may get this error message. If you find it’s running for a long time, simply use the “Stop” link to stop the current synchronization job.
Here is how:
- Open the SharePoint 2013 Central Administration >> Manage Service applications
- Open User Profile Service application
- Click the “Stop” link under “Profile Synchronization Settings” section.
What if you don’t find the “Stop” link? Well, that’s because you don’t have any user profile synchronization job running! So, what is the fix? Stop and Start the “User Profile Synchronization Service” from Services on the server page!
Use this post, if you face any trouble in starting user profile sync service: User Profile Synchronization Service Stuck at “Starting” – Solution