Cannot navigate to the requested page while user profile synchronization is running. Please wait for the current synchronization run to finish.

Problem: When you try to start the Profile synchronization or try to create a new connection in the User Profile service application in SharePoint 2013, It gives this error message:

“Cannot navigate to the requested page while user profile synchronization is running. Please wait for the current synchronization run to finish.”

Cannot navigate to the requested page while user profile synchronization is running. Please wait for the current synchronization run to finish.

Solution:

Generally, when a profile synchronizing is running, You may get this error message. If you find it’s running for a long time, simply use the “Stop” link to stop the current synchronization job.

Here is how:

  • Open the SharePoint 2013 Central Administration >> Manage Service applications
  • Open User Profile Service application
  • Click the “Stop” link under “Profile Synchronization Settings” section. 

What if you don’t find the “Stop” link? Well, that’s because you don’t have any user profile synchronization job running! So, what is the fix? Stop and Start the “User Profile Synchronization Service” from Services on the server page!

start user profile synchronization service in sharepoint 2013

Use this post, if you face any trouble in starting user profile sync service: User Profile Synchronization Service Stuck at “Starting” – Solution

Salaudeen Rajack

Salaudeen Rajack - SharePoint Expert with Two decades of SharePoint Experience. Love to Share my knowledge and experience with the SharePoint community, through real-time articles!

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