Sorry, we couldn’t find your license to use this feature. If you know who manages the licenses for your organization, tell them you’d like a license to use ‘Excel Services’.

Problem: 
SharePoint Excel Services failed with an error message: “Sorry, we couldn’t find your license to use this feature. If you know who manages the licenses for your organization, tell them you’d like a license to use ‘Excel Services’.”

Sorry, we couldn't find your license to use this feature. If you know who manages the licenses for your organization, tell them you'd like a license to use 'Excel Services'.

Solutions:

  • Make Sure SharePoint Enterprise Feature is enabled: Excel Services is part of the SharePoint Enterprise feature in SharePoint 2013. So, make sure “SharePoint Server Enterprise Site Collection features” is enabled both at the site level and site collection levels. If activated already, Try Deactivate-Activate again!
  • Have you upgraded from Standard to Enterprise? Enable Features on Existing sites! When the SharePoint Server license is upgraded from Standard to Enterprise, it applies only to new sites we are going to create. For existing sites, we must use the “Enable Features on Existing Sites” feature once, under “Upgrade and Migration” in SharePoint 2013 Central Administration site.
  • SharePoint 2013 User Licensing is enabled? Another cause and solution is: If you have enabled SharePoint User Licensing to restrict Enterprise edition features or Office web apps edit, You have to add mapping to the “Enterprise” license and add the user to the appropriate AD security group! Refer: SharePoint 2013 User Licensing Enforcement

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two-decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. He has held various positions including SharePoint Architect, Administrator, Developer and consultant, has helped many organizations to implement and optimize SharePoint solutions. Known for his deep technical expertise, He's passionate about sharing the knowledge and insights to help others, through the real-world articles!

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