“There was an error during Installation, The tool was unable to install Application Server Role, Web Server (IIS) Role.” In SharePoint 2013 Products Preparation Tool

Problem: SharePoint 2013 Products Preparation Tool failed with an error “There was an error during Installation – The tool was unable to install Application Server Role, Web Server (IIS) Role.” during prerequisites installation in Windows Server 2012 R2.

There was an error during Installation, The tool was unable to install Application Server Role, Web Server (IIS) Role.

Solution:

Mount the Windows 2012 R2 ISO into the drive and install the roles offline from Windows Server Installation disk.

PowerShell script to Add necessary Roles & features for SharePoint 2013 (Prerequisites)

Import-Module ServerManager

Add-WindowsFeature NET-WCF-HTTP-Activation45,NET-WCF-TCP-Activation45,NET-WCF-Pipe-Activation45 -Source E:\Sources\sxs

Add-WindowsFeature Net-Framework-Features,Web-Server,Web-WebServer,Web-Common-Http,Web-Static-Content,Web-Default-Doc,Web-Dir-Browsing,Web-Http-Errors,Web-App-Dev,Web-Asp-Net,Web-Net-Ext,Web-ISAPI-Ext,Web-ISAPI-Filter,Web-Health,Web-Http-Logging,Web-Log-Libraries,Web-Request-Monitor,Web-Http-Tracing,Web-Security,Web-Basic-Auth,Web-Windows-Auth,Web-Filtering,Web-Digest-Auth,Web-Performance,Web-Stat-Compression,Web-Dyn-Compression,Web-Mgmt-Tools,Web-Mgmt-Console,Web-Mgmt-Compat,Web-Metabase,Application-Server,AS-Web-Support,AS-TCP-Port-Sharing,AS-WAS-Support, AS-HTTP-Activation,AS-TCP-Activation,AS-Named-Pipes,AS-Net-Framework,WAS,WAS-Process-Model,WAS-NET-Environment,WAS-Config-APIs,Web-Lgcy-Scripting,Windows-Identity-Foundation,Server-Media-Foundation,Xps-Viewer -Source E:\Sources\sxs

Where E:\ is your DVD drive.

Other Solutions:

  • Copy “C:\Windows\System32\ServerManager.exe” and rename as “C:\Windows\System32\ServerManagerCMD.exe”
  • Try adding IIS Role from Server Manager
  • Try registering .Net framework using: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regii -enable -i

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two-decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. He has held various positions including SharePoint Architect, Administrator, Developer and consultant, has helped many organizations to implement and optimize SharePoint solutions. Known for his deep technical expertise, He's passionate about sharing the knowledge and insights to help others, through the real-world articles!

Leave a Reply

Your email address will not be published. Required fields are marked *