An error occurred while getting information about the user “Farm Admin” at server “Domain Name”: The RPC server is unavailable
Problem:
After installing SharePoint 2016 to set up a new farm, I tried running the SharePoint 2016 products configuration wizard, and the wizard failed at step 3, saying: Failed to create the configuration database.
An Exception of type System.InvalidOperationException was thrown. An error occurred while getting information about the user <Farm-Admin> at server <Domain-Name>: The RPC server is unavailable
I tried creating a SharePoint farm using PowerShell but got the same results.
Troubleshooting:
- Verified that the SharePoint server is part of the domain and there are no connectivity, network, firewall related issues.
- Verified that the setup account is granted with DB_Creator & Security_Admin server roles.
- Tried Adding the IP of the DC to the HOST file of the Local server
- Tried ipconfig /flushdns – and ipconfig /registerdns commands as per Technet forums, but didn’t help!
Solution:
Download and install the KB KB3115299 to fix this issue!
As a general recommendation, download and install all the latest patches before creating SharePoint 2016 farm. Download the latest patches from the Microsoft Technet site: https://technet.microsoft.com/en-us/library/mt715807(v=office.16).aspx#BKMK_2016
Thank u