How to Add Help Desk Contact to Office 365 Help Menu?

Requirement: Add Help Desk Contact Information to the Microsoft 365 Help Pane.

How to Add Your Help Desk Contact Information to Help Pane in Office 365?

Adding your help desk contact information to the help pane in Office 365 – SharePoint Online helps users quickly access your help desk. Here is how to add custom help desk info:

  • Sign in to Office 365Admin Center as a Global Admin >> In the Office 365 admin center, Click on Settings >> Organization profile
    Add custom help desk info in sharepoint online
  • Click on Edit Button next to Provide customized help desk contact info
  • Turn ON the Help desk card
  • Provide data for fields that you want to display on the Card and Click on Save
    how to add helpdesk contact in sharepoint help pane

These changes reflect from next time users sign in. You’ll find the custom help desk contact details in SharePoint Online, Exchange, etc.

add contact info in sharepoint online help pane

Salaudeen Rajack

Salaudeen Rajack - SharePoint Expert with Two decades of SharePoint Experience. Love to Share my knowledge and experience with the SharePoint community, through real-time articles!

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