SharePoint Online: Fix Search Results Count Inconsistent Issue

Problem: Search results count is inconsistent in SharePoint Online!

sharepoint search results count inconsistency

Solution:

The SharePoint Search center search results page displays the number of items in the results at the bottom of the page. If you navigate through paging, The number of search results displayed on each page is inconsistent. Although many search engines, including Google, do the same, Users prefer a consistent number of results in the paging area on all pages. So, to fix this problem:

  1. Edit the search results page >> Edit search results web part >> In the Properties panel, click on “Change Query” button
  2. In the “Build your Query” popup window, click on the “Settings” tab and choose “Don’t Remove duplicates”. Save and publish the page.
sharepoint search results count inconsistent

Now you can verify the search results count accuracy across pages!

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two-decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. He has held various positions including SharePoint Architect, Administrator, Developer and consultant, has helped many organizations to implement and optimize SharePoint solutions. Known for his deep technical expertise, He's passionate about sharing the knowledge and insights to help others, through the real-world articles!

One thought on “SharePoint Online: Fix Search Results Count Inconsistent Issue

  • Changing this setting does not change how the Result Count appears. It is still inconsistent when clicking through the pages of results.

    Reply

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