Fix “There was an error while attempting to get the themes” Error in SharePoint Online

Problem: When trying to change the site theme in SharePoint Online through “Settings >> Change the Look >> Theme,” I got an error message “There was an error while attempting to get the themes”.

There was an error while attempting to get the themes

Workaround:

You may encounter this issue when you make multiple changes to the site’s look and feel, like changing header, icons, and themes in one stretch. The solution is to reset to the default site theme and then change it. Here is how:

  1. Click on Site Settings >> Site Information >> View all Site Settings .
  2. Click on “Change the look” link under “Look and Feel” group. This brings you the Classic change the look options.
  3. Pick the default “Office” theme >> Click on “Try it out” and then click on “Yes, keep it” to apply the theme.
  4. Now, navigate back to the home page again >> Click on Site Settings gear >> from the site settings menu, choose “Change the look” >> Theme.

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two-decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. He has held various positions including SharePoint Architect, Administrator, Developer and consultant, has helped many organizations to implement and optimize SharePoint solutions. Known for his deep technical expertise, He's passionate about sharing the knowledge and insights to help others, through the real-world articles!

2 thoughts on “Fix “There was an error while attempting to get the themes” Error in SharePoint Online

Leave a Reply

Your email address will not be published. Required fields are marked *