How to Reset OneDrive for Business Sync Client?

Requirement: Reset OneDrive for Business sync client app.

How to Reset OneDrive for Business?

OneDrive for Business is an enterprise cloud storage and sync service from Microsoft. It lets you store your files online, share them with others, and work on them together. The OneDrive for Business sync client makes it easy to keep your files synchronized between your computer and the cloud. If you’re having trouble with OneDrive for Business Like, There’s a red “x” on the OneDrive icon in your notification area, or You notice that recent changes you made to a file in OneDrive are not being reflected on another device or on your OneDrive website, there’s a reset option that might help. Do the reset if the pause sync-resume sync or close the OneDrive client and reopen methods don’t resolve the issue.

Make sure the file names and file types are supported. Restrictions and limitations in OneDrive

Follow these steps to easily reset the sync client on Windows to fix the problem:

Open the command prompt, copy-paste the following and hit enter,

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

You can also enter this command in the “Run” dialogue box (Windows Key + R). This will re-sync all your OneDrive files. If you get “Location is not available” or “Windows cannot find…” error messages, try these paths:

  • “C:\Program Files\Microsoft OneDrive\onedrive.exe /reset”
  • C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

You should see this popup near the system tray area briefly:

Wait for the reset to complete, and then finally you’ll see this :

Wait for some time for the reset to complete. The time it takes is based on the volume of files and your network bandwidth. Resetting OneDrive client disconnects all your existing sync connections, but you won’t lose files or data by resetting OneDrive on your computer. If you don’t see the OneDrive client icon next to the clock in the system tray, run: %localappdata%\Microsoft\OneDrive\onedrive.exe to reopen it.

Salaudeen Rajack

Salaudeen Rajack - SharePoint Expert with Two decades of SharePoint Experience. Love to Share my knowledge and experience with the SharePoint community, through real-time articles!

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