SharePoint Folder shows Empty in Windows Explorer!

Problem: SharePoint Online folder appears empty in the File Explorer view!

We confirmed the specific folder has files and subfolders by browsing through the web browser. However, in the Explorer view, the SharePoint folder appears empty! Here is the Folder in Browser View:

sharepoint folder shows empty in windows explorer

The same SharePoint folder shows empty in the mapped drive or file explorer with a message: This folder is empty!

sharepoint online folder empty in explorer view

Root Cause and Solution:

Here are the root causes and solutions for this issue:

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two-decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. He has held various positions including SharePoint Architect, Administrator, Developer and consultant, has helped many organizations to implement and optimize SharePoint solutions. Known for his deep technical expertise, He's passionate about sharing the knowledge and insights to help others, through the real-world articles!

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