SharePoint Folder shows Empty in the Windows Explorer!

Problem: SharePoint Online folder appears empty in the File Explorer view!

We confirmed the specific folder has files and subfolders in it by browsing through the web browser. However, in the Explorer view, the SharePoint folder appears empty! Here is the Folder in Browser View:

sharepoint folder shows empty in windows explorer

The same SharePoint folder shows empty in the mapped drive or file explorer with a message: This folder is empty!

sharepoint online folder empty in explorer view

Root Cause and Solution:

Here are the root causes and solutions for this issue:

Salaudeen Rajack

Salaudeen Rajack is a SharePoint Architect with Two decades of SharePoint Experience. He loves sharing his knowledge and experiences with the SharePoint community, through his real-world articles!

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