Fix “An unexpected error has occurred. Please try again later” in the SharePoint Online Term store

Problem: SharePoint Online Term store gave an error, “An unexpected error has occurred. Please try again later.” when trying to populate the term store with new term store groups/term sets/terms.

An unexpected error has occurred. Please try again later sharepoint online term store

Solution: Add Term Store Administrator

Add your account under the term store Admins! Here is how:

  1. Login to SharePoint Admin center >> Expand “Content services” and click on “Term store”.
  2. Select the “Taxonomy” home node >> Click on the “Edit” link under the Term store “Admins”.
  3. Add your account as Term store Administrator!
    add term store administrator sharepoint online

That’s all!

Salaudeen Rajack

Salaudeen Rajack - Information Technology Expert with Two decades of hands-on experience, specializing in SharePoint, PowerShell, Microsoft 365, and related products. Passionate about sharing the deep technical knowledge and experience to help others, through the real-world articles!

One thought on “Fix “An unexpected error has occurred. Please try again later” in the SharePoint Online Term store

  • Did that, still get same error.

    Reply

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